Contact Us | Soft Service Management LLC
Business communication

Let's Talk About What Your Operations Need

Tell us about your procurement priorities — we'll respond with a tailored plan, transparent pricing and a dedicated account contact.

Get in Touch

Speak Directly With Our Team

For product inquiries, custom orders, vendor partnerships or general questions — reach out through whichever channel works best.

Phone

+1 844-921-5757

Toll-free · Mon–Fri

Email

[email protected]

Response within 24 business hours

Office

11815 Fountain Way Suite 300
Newport News, VA 23606

By appointment only

Business Hours

Monday – Friday · 8:00 AM – 6:00 PM EST
24/7 emergency support for active accounts

Request a Quote

Tell us a bit about your needs — we'll get back to you within one business day with a tailored response.

Visit Us

Our Newport News Office

11815 Fountain Way Suite 300
Newport News, VA 23606
United States

Visits by scheduled appointment only — please call or email ahead.

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FAQs

Quick Answers Before You Reach Out

Common questions about how we engage, what we deliver, and how our accounts work.

How quickly will I receive a response?
We respond to all inquiries within one business day. Urgent requests submitted by phone are typically answered the same day.
Do you serve clients outside of Virginia?
Yes. While our headquarters are in Newport News, VA, we coordinate procurement and fulfillment for clients across the United States.
Is there a minimum order requirement?
Minimums vary by category. Custom-branded merchandise typically has a per-piece minimum; standard office and cleaning supplies do not. We'll confirm during the quote.
Can you handle multi-location orders?
Absolutely. We coordinate multi-site rollouts, scheduled replenishment and consolidated invoicing across distributed organizations.
How is my information protected?
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